Terms of service
OVERVIEW
Welcome to Martinelli Roma. Throughout the site, the terms “we”, “us” and “our” refer to Martinelli Roma. Martinelli Roma operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a seamless shopping experience (the “Services”). Martinelli Roma is supported by Shopify, which enables us to provide you with the Services.
The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the Services on devices owned or managed by you.
To use the Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products and services accurately in our online store. However, the appearance of colours and products may vary depending on your device and its settings.
We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or be identical to those displayed on the website.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities by person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you submit an offer to purchase. Martinelli Roma reserves the right to accept or reject any order at its sole discretion and for any reason. An order is not confirmed until it has been accepted by us.
Payment must be received and processed prior to acceptance. Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests once an order has been accepted.
If an order is refused, modified, or cancelled, we will notify you using the contact details provided at checkout.
All purchases are subject to our Refund Policy [LINK].
You represent and warrant that purchases are made for personal or household use and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as indicated in your order confirmation.
Unless otherwise stated, prices do not include taxes, customs duties, or shipping and handling charges.
Prices may differ from those offered in other sales channels. Promotional offers may be subject to separate terms, which will prevail in case of conflict.
You agree to provide current, complete, and accurate purchase and account information and to promptly update such information.
You represent and warrant that:
(i) your payment details are accurate and valid;
(ii) you are authorised to use the payment method;
(iii) charges will be honoured by your payment provider;
(iv) you will pay all charges incurred, including applicable taxes and fees.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delays in shipping or delivery. Delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by carriers, customs clearance processes, or events beyond our control.
Risk of loss and title pass to you upon delivery of the products to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content included in the Services, including trademarks, branding, text, images, graphics, videos, and their arrangement, is the property of Martinelli Roma or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or otherwise exploit any content without prior written consent.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsement. Your use of such tools is at your own risk and subject to the terms of the third-party providers.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices.
Accessing third-party sites is at your own risk. Any issues relating to third-party products or services must be addressed directly with those providers.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Martinelli Roma is powered by Shopify; however, all sales are conducted directly between you and Martinelli Roma.
You acknowledge that Shopify is not responsible for any aspect of transactions between you and Martinelli Roma. You expressly release Shopify from any related claims.
SECTION 10 – PRIVACY POLICY
All personal data collected is subject to our Privacy Policy [LINK], and certain data may also be subject to Shopify’s Privacy Policy.
By using the Services, you confirm that you have read these policies.
SECTION 11 – FEEDBACK
Any feedback you provide grants us a worldwide, perpetual, royalty-free license to use, reproduce, and distribute such content for any purpose.
You confirm that you have the rights to provide such feedback and that it complies with these Terms.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if necessary, without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful or prohibited purposes, including violating laws, infringing rights, transmitting harmful code, or interfering with the Services.
We reserve the right to suspend or terminate your access for violations.
SECTION 14 – TERMINATION
We may terminate your access at any time without notice. Obligations incurred prior to termination remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Martinelli Roma and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Martinelli Roma and its affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is deemed invalid, the remaining provisions shall remain in full force and effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign your rights without our consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Martinelli Roma is established, and you agree to the exclusive jurisdiction of its courts.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
For questions regarding these Terms, please contact:
Martinelli Roma
Email: info@martinelliroma.com
Phone: +39 3922633896
Company Registration: RM-1594993
VAT Number: IT02428860999
